1. Introduction
Welcome to Aloura Ltd. By using our website and services, you agree to these
terms. If you do not agree, please do not use our services.
2. Rights of Aloura Ltd.
- Aloura Ltd. reserves the right to cancel or refuse orders if:
- Fraud or illegal activity is suspected.
- Customer information is invalid.
- Products are out of stock or pricing errors occur.
- We may suspend accounts or deny service in case of abuse, fraud, or harm to the system.
3. Orders & Payments
- All orders must be placed through the official website.
- Prices, shipping fees, and taxes may change without notice.
- Customers are responsible for providing accurate information.
4. Shipping & Returns
- Delivery times are provided upon order placement.
- Returns must comply with our Return Policy.
5. Promotions & Discounts
- Promotions are non-cashable and non-combinable unless otherwise stated.
- Conditions may apply (minimum order value, expiry dates).
6. Product Conditions & Customer Content
- Products match basic descriptions; minor variations are not grounds for return.
- Aloura Ltd. may use customer reviews/images for marketing unless removal is requested.
7. Warranty & Limitation of Liability
- Only manufacturing defects are covered; no lifetime warranty.
- No warranty for wear, misuse, or chemical damage.
- Liability is limited to the order value.
8. Privacy & Rights
- We protect customer data and only share when required by law.
- Cookies are used to improve user experience.
- We may suspend services if customers violate laws or harm the system.
9. Governing Law & Legal Terms
- Terms may change without notice.
- Disputes are governed by Vietnamese law unless otherwise required.
- If a term is invalid, remaining terms remain effective.
- Aloura Ltd. may assign rights/obligations to third parties (logistics, subsidiaries).
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